Working with companies from outside the U.S.

Working with a small business based outside the U.S. can be challenging, but rewarding I was working with one of my clients recently. He has a relationship with a small

3 ways to improve your customer service

In the last few weeks, I have had three experiences with suppliers. One delighted me, one disturbed me, and one disappointed me. Let’s learn from each of them. First, Delight.