Intgrate QR codes into your website

December 18th, 2011

About a year ago, I was designing a combined website and brochure strategy.  We decided to put QR codes on the brochures, but it did not seem to make sense to put them on the website.  One of the developers commented, why a QR code when you can just put in a link. ‘

Recently, we have been designing a new site for the Illinois Science + Technology Park.  As we developed the “Getting to the Park” page, the idea of providing QR codes to provide key links that you would want to store on your smartphone came together.

We realized that if we put the qr code on the site, you could scan it, then, have that on your phone when you arrive.   So, we have a code for a map to the park.  Then also for those who are taking public transportation, a qr code link to the CTA schedule.

Check it out.

                 

Develop “Insanely Different” products like Steve Jobs

December 10th, 2011

This is a rash of articles out praising the Apple way of developing products.  Writers often suggest to companies that you need to create a product that is insanely different.

Sounds good?  But here are a few things to think about.

First, there are not 5 examples of a similar product out there.  Often when you propose a solution, people look at it and say, “Who else is doing it”.   If there were many examples, would your solution really be different?

Next, it may not be successful.  We all hear of the insanely different products that are wildly successful, but if it is different, it might not succeed.  If it does not, that’s OK, ask why and move to the next one.

Also, don’t look for customer affirmation about the idea.  Now this is hard, because there are many management gurus who suggest that everything you do should come from what your customers are asking for.  If it is different, your customer has no context.  But, do talk to your customer about the vision.  You might suggest to them, “what if we had a product that solved this  problem ”

Lastly, stay with your vision and don’t give up.  It may take a bit for people to catch on.  Or, today’s insane product morphs into tomorrows big hit.

                 

Upgrading your smartphone? Think carefully when choosing a supplier!

November 9th, 2011

As smartphones get smarter, you as the user need to think about everything that you rely on.  Why?  Because if you change systems, those features may not be available.

Thinking about moving from an iPhone to Android?  You will have reload your APP’s.  Also, how are you going to handle your music.

You can do this, but it will take some time.

But what about the iPhone feature called Siri.  This feature  will let you ask questions and learn about what you like.  You’ll get used to that capability.  Want to move systems then?  Unlikely you can take Siri with you.

Increasingly, capabilities will be created that extend from your laptop, to your tablet, to your smartphone, to your house.  Those capabilities will be optimized to work across one system.  So, you will have to choose.  Apple, Microsoft, or Google?

So, when you upgrade this time, think about who you are choosing.  You may be with them for quite some time.

                 

Here is a QR code link that works

October 26th, 2011

I was walking by Presidential Towers in Downtown Chicago a couple of weeks ago.  I saw a QR code sitting in the window.  Scanned the code and was directed to this site.

http://mobile.realtydatatrust.com/Home/24280

Pretty cool.  You can almost rent an apartment standing outside the building.

They have really thought through the experience.

Check it out.

                 

Help reaching your business goals!

October 5th, 2011

A couple of weeks ago, I attended the Radio Broadcaster’s Convention in Chicago.  Interesting that in some ways, local radio was the original daily interactive media.

Here is a thought from the RAB, that has significance to all of us who produce content.

“Nobody buys a drill because they want a drill; they buy one because they want a hole.” Let’s face it: no potential sponsor wants to buy your Package A, B, or C. What they want is access to a combination of tangible and intangible assets that helps them reach their business goals.

How do you help your clients reach their business goals?

                 

Using QR codes? Be aware of the risks

September 27th, 2011

I did a presentation last night.  Talked quite a bit about QR codes.  One of the attendees sent me a note about the risks of using QR codes.

Essentially, the risks of scanning a QR code is similar to that of getting an email link.   If you are not sure about the scan result, think twice before you click on it.  Just like email you can get a virus, malware, etc.

While QR codes can be a great convenience, be vigilant as to the risks.

If it does not seem safe, it probably isn’t

                 

Your website will be viewed on all different devices!

September 12th, 2011

I have been working on a couple of websites.  Every one involved has an opinion as to what kind of device the site will be viewed on.  One of the web designers says “nobody really views sites on their smartphones”.  Then one of my clients says “all I have today is my Blackberry to look at the site”.

You have rectangular laptops, square desktops, smartphones, iPads, tablets etc.  You may not be able to optimize for all, but when designing, check it out; know how you display on each device.

Your site may not be perfect on all.  But with a few adjustments, a good design ought to work regardless of the device.

                 

Consider the benefit of the function, not the feature

August 21st, 2011

10 years ago, I was part of the Nextel account team at Motorola.  We introduced a nationwide “push to talk” feature in the phone.  This allowed for instant communication to a limited set of individuals.  Soon afterwards, Verizon introduced a similar feature.   For a short period of time, “push to talk” was a must have in the market.

But where is push to talk today?  Maybe an APP?  It has been displaced by text messaging.

So, when you are designing a website, or communicating over various social media tools, think about what is the benefit from what you are providing.

                 

It’s not where you post your content, it’s what you say

August 1st, 2011

Every day you get get emails about using various internet tools to enhance your business communications.  12 ways to better use Linkedin, 10 steps to making Facebook work for you.

These are good programs.  If you have an interest in the tool, go for it.

But once you learn how to use the tool, what are you going to say?

Think about the questions that your customers and prospects are asking.  Today, you can take out a sheet of paper and start writing them down.  At the end of two weeks write down the answers.

Are these questions and answers on your website?  Have you reviewed them with your sales and customer support team?

You can use them in any of your social media.  Tweet a questions, link to an answer.  Put a question and answer up on Linkedin or Facebook.

                 

Should I call you on your cell phone?

July 23rd, 2011

I was the first business planner for the cell phone business at Motorola. Been in the middle of the wireless experience for almost 30 years.  When cell phones first came out, you didn’t have anyone’s number unless they gave it to you (they were not printed on business cards) and you didn’t call someone unless you had to get an input right away.

Now, people make their cell phone number available on their voice mail, business card, or even tell tell the operator to ask them if they want to call you on your phone.

But how do I know if I should call you?  Are you on holiday, and don’t want to be disturbed?  Are you working remotely and would be pleased to take the call? or maybe you are in the middle of a meeting.

A solution?  If you are open to getting calls on your cell phone, let us know.  Otherwise, a message is likely on company voice mail.  May not be what you want, but probably what you will get.