“Tricks” of the trade

June 4th, 2010


Mark Goodman

What was the editing trick on this video? We got a number of comments, but no one caught it.

So, here is what we did. I asked Ken the question “How can SCORE help me be successful?” As it turned out, Ken answered the question first for someone starting a business, then for some one who is in business. In a normal conversation, you as the listener would make the connection. No problem. But with internet video, viewers tend to click off once the first answer is finished. So rather than one clip, we made two clips using the same question. Check it out….



How do we know viewer behavior?
You Tube supplies graphs on selected videos as to how well a video holds a viewer’s attention. The line in the middle is average attention compared with other videos of the same length. A higher line is better. The graph on the left is typical of a “two answer” questions. You will note that after the first answer is given viewers drop off. The graph on the right is what you want to achieve. Capture your viewer’s attention and keep them.
Two Answer Question


Goal- Start High –End Higher


Why is it important to hold a viewer’s attention? First, your goal is to be a trusted source. If people don’t watch, you lose. Second, you may put a link at the end of the video to another video, if people click off, they don’t get that link. Third, YouTube recommends other videos at the end, if viewers click off, your lose a chance for one of your other videos to be found. Lastly, Google uses this data to determine if they want to rank a video higher in a search. Their assumption is that if people watch it more all the way through, it must be more valuable.

                 

People buy from People.

May 14th, 2010


Mark Goodman

Bill Docherty, a persuasive communication expert has found that “the communicator’s attitude and tone of voice will account for 93 percent of the effectiveness of his or her communication, and the words will only account for 7 percent of a person’s effectiveness.”

Maybe this is why video is becoming more widespread when it comes to internet search.



Until recently, search was “words” because that was all search could do.  With the Google purchase of YouTube, there is an increasing emphasis on video in search.  Over 25% of all Google searches are on YouTube.  Video is 50 times more likely to land on page one of a search.

Search is a “fact based” exercise.  Searchers are looking for answers.  They are building relationships.  Looking for places to return for continual knowledge.



Traditional video production TV tended to mix emotion with fact.  The concept was to reach your heart through dramatization.  One placement, hopefully, it will get you to call. Check out this PR spot



Here is another approach.  These are excerpts from an interview with the head of the organization.  Focused on providing answers to questions.  Building trust and a relationship.  Creating a launching point for a conversation.  Providing a person that people feel comfortable buying from.



Services

Then, an opportunity to purchase.  Same format.  Logical “close”.


AMEX


Both good approaches.  The PSA is traditional PR.  The second approach adapts itself to social media, and lays the foundation for the conversation.

                 

The Red Cross Uses Video… Do You?

April 27th, 2010


Nick Farina

When it comes to emergencies, communication is critical. And no one knows more about mobilizing in an emergency than the International Red Cross.

So when it comes to getting out information, the Red Cross uses a YouTube channel. Over 2.7 million people have viewed the Red Cross video content on YouTube, and benefited from their content.

Check out this example of Red Cross video, where they use video to announce the progress in helping the recovery in Haiti – and perhaps more importantly, give a visual demonstration of the dire situation that continues to exist:


Your company might not face the large-scale emergency situations that the Red Cross does, but communicating with your customers and prospects online is critical for building your brand and making sales. Every day people are searching for answers online. Someone will have the answer, shouldn’t it be your company?

                 

Drawing Heat: Video Revolutionizes Google Search

March 30th, 2010

Have you Googled something lately?

If you have, chances are that you’ve noticed that video results now show up alongside text results. You probably also noticed that your eyes were first drawn to the video result, before you scanned the text.

Wondering why? Check out the following image from Cantaloupe‘s white paper on Video SEO:

Using heat maps, researchers discovered that people are attracted directly to video content, even if it is further down on the page. Combined with video’s 53 times better odds of appearing on the first page of search results, this provides an incredibly powerful and under-utilized marketing advantage.

Instead of spending countless hours and thousands of dollars trying to get your company to show up as one of the top three text results, this ‘video shortcut’ allows nearly identical exposure.

As a video is much easier to get to the first page of search results, and there is less importance attached to being one of the top three entries, using video to promote your business offers exponentially higher return on investment than text.